Shipping policy

Shipping policy

Shipping Policy

Thank you for shopping at ambrea . We aim to provide a smooth, reliable delivery experience for all customers within Jordan.

Shipping Within Jordan

  • Orders are processed and dispatched within 1–2 business days.

  • Standard delivery time is 1–3 business days, depending on location.

  • Delivery fees vary by area and will be shown at checkout.

Order Confirmation

Once your order is placed, you will receive a confirmation email. A second notification will be sent when your order is out for delivery.

Cash on Delivery

Cash on delivery may be available depending on your location. Please ensure accurate contact and address details to avoid delays.

Delivery Attempts

If the courier is unable to reach you after multiple attempts, the order may be returned, and redelivery fees may apply.

Shipping Accuracy

Customers are responsible for providing complete and correct delivery information. Incorrect details may result in delays or failed delivery.

Damaged or Wrong Items

If your order arrives damaged, leaking, or incorrect, please contact us within 24–48 hours with photos so we can assist you.

International Shipping

At this time, we currently ship within Jordan only. International shipping may be added in the future.